Subscribe to Rael

"New favorite sheet masks! The material is super soft and comfortable to wear. Highly, highly recommend. It wasn't a hard decision to sign up for a subscription!"

Organic Cotton Cover Panty Liners

"I'm hooked! Love that these are organic and made without harsh chemicals and with the subscription service I never run out!"

FAQ

How does the Subscribe & Save program work?

Our Subscribe & Save subscription program makes life easier - period. Enjoy fully customizable subscriptions for your favorite self-care items delivered straight to your door and save 10% on every order.

Will I be notified before my subscription is sent out?

So long as you’re signed up to receive our emails, you’ll receive a notification 3 days before an upcoming order processes to give you time to update your subscription as needed. Be sure to check your “Spam” too!

How do I make changes to my subscription order?

Once you’re logged into your account, scroll down and beneath order history you’ll find your active and inactive subscriptions. From there, you can add or remove subscription items and update your delivery frequency, shipping address, and cancel your subscription all in one place.

Can I add items to my next order for an existing subscription?

Yes! Simply log into your account, scroll down and beneath order history you’ll find your active and inactive subscriptions. Here you will have the option to add products to your next shipment. Please note you will only be able to add products that are available for subscription to your next shipment. All other Rael products must be purchased separately.

Can I use discount codes on my subscription orders?

Yes! Synced Up Club points can be redeemed for $ off discounts on your subscription orders. Just log into your account, navigate to the [Synced Up Club page](/content/pages/rewards "Rewards by Rael"/index.html), scroll until you see the “Redeem for Discounts” section, select which reward you’d like to redeem and copy and paste the discount code at checkout. Fun fact: All Synced Up Club discount codes are saved in your “Rewards History” – just copy and paste at checkout to use them!

*Please keep in mind certain sitewide sales and promotions exclude subscriptions and can only be used on one-time purchases.

I redeemed some of my rewards points for a discount code. How do I apply it to my subscription?

Once you’re logged into your account, scroll down and beneath order history you’ll find your active and inactive subscriptions. Choose any item under “Your Subscriptions” and select the discount amount you want to apply.

I’m having issues accessing my account to view my subscription. How do I set up my account?

Click [here](/content/account/login "https://www.getrael.com/account/login"/index.html) to create your account. Be sure to use the same email address you typically use on getrael.com.

I’m traveling. Can I pause my subscription?

While you can’t pause your subscription entirely, you can easily skip your next order or adjust your next shipment date by logging into your account and navigating to “Manage Subscription”.